Anne, Author at Virtual Office Angels | Online Virtual Assistant Services

How to Save Time Whilst Getting More Things Done

Time is money, but unfortunately, not every business owner takes this saying seriously. Every hour you and your staff spend on your business must add value to your business. Thus, it makes a lot of sense to optimise how your company spends that time fully.

Time management, however, is easier said than done. For instance, only 20% of an average workday is spent on essential things, while 80% of it is spent on – you guessed it, time wasters. To solve this, it is best to identify the time wasters in your workday and find a solution to reduce them to get more things done.

It is also essential to know that there are ‘time wasters’ that are only applied to you. As the business owner, you play the most valuable role, so your time and skills must be spent wisely. This means your time is better off doing something most important, while you can allocate other repetitive or administrative tasks to a professional and highly skilled virtual assistant.

For example, suppose you are in the Australian mortgage and finance industry and working as a mortgage broker . In that case, it may be wise that you delegate and offload the time-consuming tasks to a highly skilled virtual assistant who has specific knowledge in helping you do your day-to-day tasks, such as data entry to broker’s CRM (Connective, Mercury, ApplyOnline, Podium, Symmetry, AdviserLogic, COIN, etc.), as well as knows how to communicate with clients, patiently wait in the long queue for the BDMs to answer the calls, conduct lender research, prepare servicing calculator, etc.

Here is a step-by-step guide on how to reduce or stop your business’s time wasters to get more things done:

Distinguish the common time wasters in your business

Off the top of your head, you probably know what these are. These are obvious time wasters in your business, such as daily meetings, internal emails and micromanaging your staff. According to research, about 40% of staff time is wasted on reading internal emails – that’s a lot. Do you really need to update your internal staff this way?

Another time waster, if you have staff to manage, is micromanaging employees. This is when you try to control every tiny detail of your business. You might be the person who asks for frequent updates or prefers to be cc’d on every email. Or maybe you focus too much on unimportant details. Micromanaging does more damage to your business as it discourages independent decision making by employees and leaves no room for creativity and initiative.

Point out the less-popular time wasters

These things make you less productive, but you often don’t notice. This could be sending emails back and forth, which can be solved by just picking up the phone and talking to that person. This could also be the ambiance of an office. Is your office too open that you hear every little thing that happens in it that you can’t focus on your work?

Another example is taking breaks, which is beneficial as it avoids the feeling of burnout and fatigue. However, it can also derail you from work. Another overlooked time waster is decision fatigue. This refers to exhaustion from making unimportant decisions that could affect making impactful decisions. This is the reason why Mark Zuckerberg wears the same shirt colour every day – this leads to fewer decisions he has to make in a day.

Gather data from your time wasters

This is the time to track the time you and your staff spent in the office. Although it might be impossible to track everything, there are software or apps that can help you, such as RescueTime, time-tracking software, and Toggl, project management software. Another way to get more information is to conduct an anonymous employee survey to determine which time waster is more impactful on their tasks.

Use Alternative Solutions to Stop Wasting Time

Once you’ve compiled the list of top time wasters, it’s time to examine them. You may want to ask yourself the following questions:

Is it possible to avoid or even stop this time waster?

Social media are a distraction at work and can be avoided or even be stopped with a website blocker. You may also encourage your staff to use the Pomodoro Technique, in which one works non-stop for 25 minutes, followed by a 10-minute break.

Is it possible to reschedule?

An example is a weekly meeting. Could it be turned into a once-a-month meeting?

Is it better to delegate this specific task?

There are essential tasks that are beneficial to the business which can be time consuming and frustrating but must be done. These are repetitive admin tasks and/or part of the entire process that can be delegated to a highly competent virtual assistant.

Conducting the above steps might take some time, but imagine the time you can save and be productive instead.

Only a Highly Skilled Virtual Assistant for Your Repetitive Tasks and Time Wasters

Whether you are an employee working for a large organisation, a business owner managing a medium/small company or a self-employed working from home, you can reduce time wasters and get more things done by leveraging and maximising the use of highly specialised and professional virtual assistants.

Like any other businesses or if you are in the Australian financial planning industry and working as a financial planner, you’ll need a highly experienced and tailored-fit virtual assistant who is knowledgeable in navigating software, such as XPlan, Zoho, WealthSolver and XTools (CALMS). These highly specialised virtual assistants also know how to manage SOAs, coordinate and speak with other insurer brokers, monitor review dates for insurance and even organise meetings and appointments, if needed.

Your ‘time wasters’ are better off done by a virtual assistant you can trust and rely on, a person who’s fit to your highly special and specific needs. And that’s where Virtual Office Angels comes in.

Why Work with Virtual Office Angels

Established in 2010, Virtual Office Angels P/L is a boutique Sydney-based VA outsourcing company that specialises solely in the recruitment and management of only highly skilled virtual assistants (VAs) from the Philippines. With our combined 45-year work experience in the Australian human resources and recruitment management industry, we can help you work less, earn more and grow your business faster in the most cost-effective manner. As one of our clients said, ‘Same quality, fraction of the costs.’ More importantly, we specialise in the search and matching of highly professional virtual assistants for your special needs who can minimise, if not eliminate, time wasters for you and your business.

10 Signs You Might Need to Hire a Virtual Assistant

Has somebody ever told you that you need to hire a virtual assistant, yet you wonder if it is the right move for you? In which way could a virtual assistant help you in your business?

Check out these 10 signs that mean you may need to hire a virtual assistant. If you encounter at least five of the issues mentioned, the best step for you is to hire a virtual assistant – ASAP.

Being an entrepreneur can be both exhausting and rewarding. And the trap that most ambitious business owners fall into? It is the thought that if they work hard and fast enough, they can accomplish everything by themselves.

However, they would wake up the next day, and they get into the same routine of getting exhausted with still a long list in their hands.

Before you read the ten signs below, it is essential to know that there is a better way to do things. Hiring a virtual office assistant can provide you with all the virtual support you and your business need.

A virtual assistant can improve your life in so many ways and make your life easier, so along with the signs, we’ve provided you with the solution.

1. Day-to-day administrative tasks overwhelm you.

Administrative tasks are small, tedious, time-consuming and highly repetitive that require careful attention to detail. It can steal away precious time and hours daily, weekly, and monthly from you when you could be doing and pursuing bigger things where you can exercise your valuable knowledge and priceless skills better.

Administrative tasks include email and calendar management, appointment setting and confirmation, calling clients, contacting suppliers, issuing out invoices, processing regular bill payments, calling BDMs, confirming transactions, etc., etc. – and the list goes on and on. Outsourcing these tasks to a virtual administration assistant or virtual assistant can a d will definitely save you a lot of your time, which you can use on the more important aspects of your business.

2. You have big plans for your business, but you end up unable to implement them.

According to the Eisenhower’s urgent/ important principle, tasks should be categorised according to priority:

• Important and urgent

• Important but not urgent

• Not important but urgent

• Not important and not urgent

The important but not urgent tasks are being neglected because of the ‘not important but urgent’ tasks. Would you rather allocate the latter to a virtual assistant and focus on the first two task categories?

3. You work more than 10 hours a day, every day, and yet you are still behind your all your tasks.

Do you find yourself also working very late at night and on weekends too? How do you live your best life with all work and no play? We may all agree that to function better, time for rest and spending time with your family are essential ingredients for a balanced life.

Why not let a virtual assistant do your tasks while you sleep or spend time with yourself and your family? Let’s say you work 8 hours a day and a virtual assistant works another 8 hours for you. That’s actually working less and earning more. How much is your time compared to a virtual online assistant?

4. You’re missing great sales opportunities.

Have you experienced losing sales because you are just too busy and don’t have the time to work on the marketing aspect of your business? How about hiring an online admin assistant who can take care of your social media and email marketing? Or a professional writer who can manage the regular submission of SEO articles needed by your website for optimisation.

5. You feel stressed most, if not all, of the time.

Taking care of all aspects of your business requires a lot of focus and time. Without a virtual office assistant, you may find yourself working on administrative tasks in one minute, then suddenly finding yourself getting interrupted by a sales call. This can destroy your work momentum and can lead to a lack of focus and feeling stressed the whole day, every day.

6. You’re not ready to pay for a local administration assistant working in an office.

Hiring a local office assistant who comes into your office will definitely cost you more expenses. That’s an extra high cost on infrastructure expense, computer, additional electricity and water bill, petrol/ transportation expense and in addition to this, a (high) local employee salary/wage, payroll tax, superannuation, fringe benefit tax, sick and annual leave entitlement, workers compensation tax, etc., etc. Hiring a virtual office assistant offers super value for your money because the virtual assistants come equipped with their own needed resources (i.e. desktop, headsets, internet connection, etc), inclusive of annual and sick leave in their one-off monthly pay.

7. You can’t find anyone locally or somebody who lives within your vicinity who can help you with your specific requirements.

It happens. Sometimes, the person with the exact skills you need for your business is not available in your area. In this case, it is best to find someone who can work online, someplace or overseas or a virtual assistant, tailored fit for your needs and with exactly the skills you require.

8. Your business does not require you to have an office.

If you are the type of entrepreneur who constantly moves around, or works remotely, then chances are you don’t need an admin assistant physically reporting to you every day. A virtual assistant is all you need to execute the much-needed tasks for your business.

9. You need a highly skilled, flexible, disciplined, and skillful assistant who you can delegate your special type of work.

Fortunately, the industry of virtual office assistants offers a wide variety and selection of highly specialised and talented online workers. These highly skilled virtual assistants are tailored to fit your specific needs and have more than one or even two skillsets. Whether you need an online mortgage assistant, online loans processor assistant or online financial admin support, all you need to do is find one that suits your specific business needs. That’s what we at Virtual Office Angels comes in and can definitely assist and help you with.

10. You want to get rid of all the hassle of the hiring process.

Despite the pool of virtual assistant talents, there is no guarantee that you will be able to hire who is best for the specific needs of your company. What if it’s not the right fit and the new virtual assistant quits right after you’ve spent time investing training time?

Let’s admit it: Recruiting a new virtual assistant for your business can be a painful process. And here’s another vital part where Virtual Office Angels can help you out with. By doing all the hard work of the selection process, filtering out the applicants, interviewing, conducting needed tests, and ensuring all the proper equipment is working for you. By doing all these, you can be assured that you’ll be matched with the right fit, highly skilled and professional virtual assistant specifically tailored for your individual needs.

Can you relate to any of the above signs? Then it’s time for you to delegate and hire a virtual office assistant for your business.

What makes Virtual Office Angels different? By hiring virtual office assistants through us, you also get a dedicated virtual support team with a client care manager that ensures optimum and outstanding service is delivered for you.

Make your life easier and contact us.

The Pandemic’s Effect on Businesses and Tips to Cut Costs

The devastating effect of the pandemic is worldwide and has affected all of us in one way or another. It has left a distressful impact in almost all areas of our lives, in not just the way we live but also in our health, livelihood, business and economy. The coronavirus disease, also known as COVID-19, started in late 2019 and was first detected at a local wet market in Wuhan, China. It has now spread around the globe and remains until today. It feels like it will never end soon.

Whilst some businesses have shut down because they were unable to sustain the financial needs of their businesses, others are reducing costs by laying off their staff. So, how can one keep going and cope, especially during this awful time? Should you just close your business and give up? Or hold on until the pandemic ends? Here are some tips that will help your business thrive in the midst of the pandemic without sacrificing the quality of work needed to keep going:

1. Be ready to adapt.

It was Darwin who said that ‘It is not the strongest of the species that survives, nor the most intelligent, but rather the one most adaptable.’ Many businesses have shut down because they didn’t adapt well to the pandemic. They thought that the pandemic was just a flu that would eventually go away, but they were wrong. It’s been years since the pandemic started. Remember, adaptation or being flexible is the very first step to move your business forward and stay productive.

The first thing you need to do is to enumerate what the needs of your business are or what types of improvements your business requires. You may start with the principle of asking questions and/or suggestions from your team. Brainstorming or asking the right questions, especially from your team, is not an act of weakness, but rather a step up and a skill to becoming a great leader.

2. Invest in the work-from-home setup.

Investing in the work-from-home setup is one of the best solutions to cut costs, particularly if your business is about customer services, bookkeeping, accounting and other non-face-to-face office-related tasks. It will help you save in shouldering the cost of office lease, electricity bills and other infrastructure costs needed from an office environment.

3. Find a smaller office space or consider shared office space.

IRe-evaluate if you need a smaller office, and go search for one. Finding a smaller office is indeed necessary, especially in this time of pandemic; it will help you cut a lot of expenses. The average office cubicle size is 5.5 square metres per person, and the current rate per square metre is $940.00 per annum. Let’s say you have 12 persons in your office, including you. The cost will be $62,040.00 per year or $5,170.00 per month, excluding electricity bills, water bills, costs for additional spaces, such as pantry and rest rooms, and other expenses. If you have a smaller team in your business, you can set up a small office or a shared office space somewhere in the city or at a convenient location close to home so that your leasing cost will decrease drastically.

4. Shift to online! Increase your online presence.

Most people are using the internet. Online presence, such as via classified ads, SEO and websites, is one of the best keys to marketing your business, whether it is about providing food or services. It is a great marketing tool, particularly during this time of pandemic. You can endorse your company without breaking a sweat, and it is very cost-effective.

5. Hire a virtual assistant.

Every business, no matter how big or small, requires a person or a team that will take care of the time-consuming admin tasks (e.g. marketing for social media presence, accounts to manage the money that comes in and out of the business and customer service to handle client retention and satisfaction).

Hiring a virtual assistant is one of the best solutions for cost-effectiveness, not just during the pandemic but especially after, to ensure continued and sustainable business growth. You can work less, earn more and grow your business faster in the most cost-effective manner, ensuring the success of your business in the many years to come.

Conclusion:

If business is a gamble, then stop taking risks and make calculated decisions for sustainability and growth. Be patient and courageous, and master resilient skills to survive. The best solution we can do is to learn from our mistakes; don’t give up, continuously market your business, and do your best to always adapt to the changing situations continuously.

We, at Virtual Office Angels, Australia’s best virtual assistance provider, have been providing accounting and bookkeeping virtual assistance services to Australian SMEs for over 10 years. We offer peace of mind to business owners to ensure that they can focus on growing their business faster and more efficiently. With Virtual Office Angels, you will have your own H.R. management team working and ensuring that support is there for you every business hour of the day.

For any other online virtual assistance services, we are here to help. Contact us now!

Why Hire an Accounting and Bookkeeping Virtual Assistant?

Every business, no matter how small, requires a staff that takes care of the money that comes in and out of the business. However, sustaining a full department can be expensive, especially for start-ups and small businesses, that many owners would resort to hiring an accounting and bookkeeping virtual assistant instead.

Managing accounting tasks can be time-consuming and requires precision and accuracy. Also, some business owners may lack the skills of allocating things in the right category or balancing figures. Fortunately, bookkeeping virtual assistants can help you with all that.

Benefits of a Bookkeeping Virtual Assistant

A virtual assistant is a remote staff who provides online support for business owners. They could do different kinds of tasks a business requires, from administrative tasks, marketing and web design to accounting and bookkeeping assistance, to name a few.

With the technological advancement nowadays, bringing reliable internet to more homes, business owners realise that it is unnecessary to bring an employee into the office to make sure the work gets done. They also recognise that it is possible to delegate work successfully even from afar and grow their business faster.

As for bookkeeping virtual assistants, here are the reasons why you should hire one:

Saves You Money: Bookkeeping Virtual Assistants Reduce Your Operational Costs
Because virtual assistants only get paid for the amount of time they work, you don’t have to pay for a monthly salary. You simply can choose the number of hours you prefer and/or required for your business and can start straight away. At Virtual Office Angels, we do have a flexible plan to suit any kind of business. It is also unnecessary for you to provide a computer, pay the internet or electricity bill or lease an office space for the virtual assistant because they have existing equipment and environment that work for them.

Saves You Time: Bookkeeping Virtual Assistants Can Categorise Your Business’s Everyday Expenses

Tracking daily expenses is essential in every business because it dictates the direction of your business. It allows you to see the big picture, and you will figure out if you can break even in the current month, earn a profit or suffer a loss. But this takes time from the owner’s point of view.

Tracking business expenses includes digitising receipts, categorising expenses in one place and reviewing expenses regularly. By delegating all these tasks to virtual bookkeeper assistants who are experts in this field, they can do the itemising of daily expenses that the business incurs and categorise them into a comprehensible system that the business owner can easily monitor. They know what to check for and which ones require your attention. Given their skills and expertise, they can do all these tasks efficiently, enabling you to save considerable time.

Provides Big (Business) Picture: Bookkeeping Virtual Assistants Can Track and Monitor Details (i.e. Loan Dues)

Overlooking expenses, whether it’s by the company or by the customers, can be an expensive exercise for business owners. Either way will incur interest – an expense a business does not need. By having a bookkeeper virtual assistant who is trained in generating invoices, sending them to customers and following up on dues, you don’t have to worry about missing a single payment anymore. The virtual assistant can alert you right away if there are upcoming bills and take care of them. The same thing goes when a customer is approaching a payment deadline, in which the virtual assistant can send a gentle reminder. By delegating all these time-consuming and exhaustive tasks, you can then focus on the big picture of running a business.

Gives You Clarity: Bookkeeping Virtual Assistants Can Manage Your Payroll
Payroll management includes handling employees’ salaries, bonuses and deductions. Although there is software that automatically does the work, someone still needs to monitor if the correct information has been input to avoid sending the incorrect salary amount to your staff.

With a bookkeeper virtual assistant, you don’t have to worry about payroll management anymore. This task can be covered in his or her job description easily. This simple exercise of delegating this meticulous work can provide you more clarity on what direction you want your business to go.

Makes Your Life Easy: Bookkeeping Virtual Assistants Can Also Take Care of Your Financial Statements
These necessary reports are supporting documents for filing taxes, which can be a nightmare because it takes days to ensure the accuracy of the figures. You also don’t want to be late in filing taxes.

A bookkeeping virtual assistant can efficiently generate the profit and loss or your business’s balance sheet. Because there is already a system in place as they maintain your financial records, virtual assistants know where to look and what to watch out for, which makes your life a breeze in managing the entire business.

Qualities You Should Look for in Bookkeeping Virtual Assistants

All the above-mentioned benefits can save you so much time, energy and money. But what should you look for in a virtual bookkeeping assistant? Check out the following qualities:

· Trustworthy

Trust is number one when dealing with people online, which requires close attention, especially when you talk about the money matters of your business. Business owners will have to disclose sensitive information, including passwords, access to bank accounts and credit card details, to virtual assistants. Hence, you will need someone you can trust. You will need someone who can take responsibility when things go wrong.

· Tech-Savvy

Make sure to hire a bookkeeper who knows how to use essential accounting software. During an interview, ask if they are up to date with accounting advances or the system that you are already using for your company.

· Has Industry-Specific Experience

Bookkeeping rules are different in every industry and in every country. If you are going to hire a virtual bookkeeping assistant, ask if they are familiar with the accounting regulations in your country.

· Available to Work for You

Virtual assistants may choose to have multiple clients. Thus, depending on the number of tasks for your business, you may need to find a full-time bookkeeping virtual assistant. Do your schedules align? Will you be in the same time zone?

There are still concerns amongst business owners with hiring a bookkeeping virtual assistant. One is how to monitor their virtual assistants effectively and make sure that time is efficiently spent on the business. Besides, it isn’t easy to put into good faith most especially the financial matters of your business.

That’s where Virtual Office Angels, Australia’s best virtual assistant provider, comes in. With a tried-and-tested system, we can help ease the hiring process and make sure that each virtual assistant meets your expectation and delivers results. Depending on whatever your requirement is, we can hire that special accounting virtual assistant to match your particular needs.

We have been providing accounting and bookkeeping virtual assistant services to Australian SMEs for over 10 years. We offer peace of mind to business owners to ensure that they can focus on growing their business faster and more efficiently. With Virtual Office Angels, you will have your own H.R. Management Team working and ensuring that support is there for you every business hour of the day.

For any other online virtual assistant services, we are here to help. Contact us now!

Expanding Possibilities with Mortgage Virtual Assistance

Those who know how to adapt and innovate almost always come out on top of stiff competition. In a time when a fast-paced industry is being challenged by a crisis, knowing the available resources can open new opportunities.

Meet Challenges with the Best Suit.

Understanding the problems you may face along the way is one thing, knowing what you can do to solve them is another. It is common knowledge that anyone in the mortgage industry thrives in carrying out executions and processes the fastest way.

If you understand that time could make or break a deal, then you are already a step ahead of the game. But how could you save time without compromising the quality of work, and in extension, your business’s credibility?

The answer? Delegate tasks to the right people.

When we say right people, we mean actual live bodies doing the brunt work of sifting through documents, collecting information, and consolidating them. Following up to ensure that all necessary documents will be obtained accurately.

Imagine the time you could save scouring through pages of various documents for different clients. These are just some of the things that can be taken out of your hands and be done accurately and efficiently. More importantly, how you would want it done if you were doing it yourself.

Where to find them? Well, you came to the right place!

Virtual Office Angels Pty Ltd has been in the business of offering a wide range of services, virtually, for more than a decade now.

We believe that our excellent and top-of-the-class virtual assistants will not only make your business look good. They can also dress you up with the best suit when the going gets tough.

Best Suit and the Right Tools and Resources

But of course, when we make you, and your business look good, it should not stop there. You should also have the right tools and resources to make sure you are ready for whatever challenges you are going to face.

Our mortgage and loan processing virtual assistants and support have proven to be efficient in getting the job done – the proper process and procedures and within the margins. Our virtual assistants manage the entire process from application, general critical data collection and data entry to settlement, including data entry to CRM, loan structure preparation, client/borrower communication and update, serviceability calculator preparation, valuation ordering and follow-up, discharge form preparation, preparation of other documents and forms (e.g. FHOG), file lodgement, regular mortgage broker updates and regular borrower updates. They use the most up-to-date CRM in the market, such as Connective, Mercury, Podium, Salestrekker, Symmetry, Flex, AdviserLogic and COIN.

With their vast knowledge in handling various services and support, the possibilities are endless.

Sounds good? Wait up! We are just getting started

Virtual Office Angels Pty Ltd. does not just offer the basic things expected for virtual assistance. Why stop there if we have all the means to help you and your business thrive and open new possibilities?

We believe that collaborative work can spell the difference between success and failure. We also believe that success can only be realised when it is shared and more people – you (along with your business), your clients and the people who tirelessly work to get the job done – are benefiting from it. All these factors should be accounted for when creating opportunities.

Naturally, when all these factors are present, the possibilities could be endless. But how do you get there? How do you ensure that every bit of it will work the way you expect it to?

Reinforce the right people and tools with right management

As we believe in collaborative work, we make sure that there are people who will look after every task, working for you and your business. Our highly skilled team leaders and client manager will reliably ensure that time will be dedicated to delivering the output expected whilst also creating a thriving culture for your business.

At Virtual Office Angels, we believe that connecting with people is the best way to ensure that your business does not only thrive in the analytics and technicality of things. We believe that by creating a lasting impression on the people we work with, we also open possibilities that may not have been fully realised before having a virtual assistant, such as more time assessing how your business can evolve and stand the test of time.

We believe that for every minute we work with you, we help in driving you to success. Our main goal has always been to make things easier for you. We believe that we do it best when we help create a working environment that highlights trust, efficiency, quality service and, ultimately, respect for the business you work hard to establish.

Let us start talking about how we can build a plan around your goals and objectives. Start reaping the benefits you can get by working with us. Give us a call at 1300 737 883 to reach out and experience them for yourself.

Your Journey to Success Continues with Virtual Office Angels

They say that success is best experienced when shared. People say that collective work goes a long way in developing and creating a culture of excellence. Your failures are your stepping stones to greatness. All these things speak only of one thing – perseverance.

We understand that we all experience challenges, and these challenges may sometimes make or break us. Regardless of what you are going to face or currently facing, would it not motivate you to persevere when you have people working for you and WITH you? All sharing the same level of understanding and perseverance?

It is pivotal to find the right people to help you and your business reach potentials. The kind of people who will not only take care of your business and its needs. People who would also put your welfare on top of everything. People who know that taking care of you means taking care of what’s important to you and your business.

Virtual Office Angels Pty Ltd. is a beacon in the virtual service industry. Their vast experience for more than a decade has proven that the company and its people could stand the test of time.

We offer a wide range of services, primarily focusing on accounting and bookkeeping services, financial planning and mortgage loans processing. We tailor our services to suit your business needs, ensuring that only the top-of-the-class virtual assistants will work with you.

At Virtual Office Angels, we assure you that the people you will work with are the right fit for you and your needs. Our virtual assistants are always the best in their areas of expertise. Experienced in your preferred accounting software (e.g. Xero, Saasu and MYOB), our highly skilled virtual accountants assist in invoicing and payroll, accounts receivable and payable, bank reconciliation and balance sheets, ensuring that you have an accurate reporting system in place.

Our mortgage and loan processing virtual assistants and support

have proven to be efficient in getting the job done – the proper process and procedures and within the margins. Our virtual assistants manage the entire process from application, general critical data collection and data entry to settlement, including data entry to CRM, loan structure preparation, client/borrower communication and update, serviceability calculator preparation, valuation ordering and follow-up, discharge form preparation, preparation of other documents and forms (e.g. FHOG), file lodgement, regular mortgage broker updates and regular borrower updates. They use the most up-to-date CRM in the market, such as Connective, Mercury, Podium, Salestrekker, Symmetry, Flex, AdviserLogic and COIN.

Finding You the Right Blend of People

Hiring someone to do tasks is easy. Finding the most suitable person for a job and matching him or her with your needs are not. That is why we put a premium on listening to you and your business challenges as a way of making sure that you are not only getting the best people to work for you. We ensure that you are also getting the best people who can drive your goals and objectives to fruition

Our people are prepped even before Day 1. So, even before starting the work for you, they are already great in their fields and expertise. We never train people to learn the ropes of how to do the tasks you expect them to do. They already know from the get-go at least the fundamentals. When they start working, you would not need to give further instructions or monitor how they are doing things. They not only know the how-tos, but they are also the best in them.

We only hire experts who can already get things going for you and your business. We pride ourselves on saying that what sets us apart from others is that we do not just give you people who can type and read. We make sure that you will only be working with the best in the field – the ones who are agile enough to adapt to the fast-changing times.

It is always a feat to find the missing pieces to create a wonderful picture. Finding the right people for you might be a challenge, but it is a challenge we are used to taking on.

Holding on to Impressive Work Ethics

Everyone born in, at least, the 70s can type and respond to queries or execute basic computer commands. Not everyone, however, can efficiently understand why they are doing what they are doing and why some actions are better than common ones. Evidence-based analysis and critical thinking skills are just some of the most vital factors in determining the quality of work. These are factors and traits that anyone may possess, but not all have the heart and respect for what they do.

We can proudly say that our virtual Assistants do not only possess these things; they also happen to have integrity and pride. They respect the value of your time. They understand that working with you should always create an impact on you and your business. They know that every task executed efficiently and correctly will immensely contribute to your success.

Here at Virtual Office Angels Pty Ltd., we will help you in your journey towards success. Let us drive towards leaving a lasting impression on your business, clients, and anyone important to you.

How to use Virtual Assistance as a Business Continuity Tool?

The COVID-19 pandemic has proven to be a test of character, not just on a personal capacity but also on how businesses project resilience and stability. But with or without the pandemic, businesses are expected to have a certain fail-safe or a fallback in case of circumstances that would require minimising workforce and production capacity.

They say that anything is possible in the internet era, from saving thousands of dollars to travel from one place to another, only to attend a meeting, to outsourcing processes and optimising offshore frameworks.

The demand for virtual access and capabilities has never been this strong. Highlighted by the current health crisis we are all still facing, this proved, time and again, that technology is a reliable weapon when it comes to adversities.

We have been discussing in our previous articles the importance of knowing where to find the right resources. Using the available ones cannot only help you and your business get through a tough time. It can also help you get to your goals easier and faster.

Business continuity plan or BCP has always been a mandatory process, in place, in the event of a periled working system – when an emergency arises or when skeletal staffing is the most reasonable thing to do for the business. But a business continuity plan only works for a preset duration of time.

How to use Virtual Assistance as a Business Continuity Tool

In a time when there are so many uncertainties, businesses would need to find firm ground to stand the test of time. A stable support system that could ensure that the business would continue to grow and foster the culture of excellence.

Virtual assistance services are amongst the most efficient solutions to some of the current problems businesses experience. Getting a virtual assistance service could help the business continue. It creates a space for collaboration and virtual connection.

Virtual Office Angels Pty Ltd has been at the forefront of providing, not just, quality virtual assistants to their clients. They have also managed to create a culture of success, thanks to the highly skilled and well-rounded team within the company.

Mortgage and Loan Processing Support

Our mortgage and loan processing virtual assistants and support have proven to be efficient in getting the job done – the proper process and procedures and within the margins.

Our virtual assistants manage the entire process from application, general critical data collection and data entry to settlement, including data entry to CRM, loan structure preparation, client/borrower communication and update, serviceability calculator preparation, valuation ordering and follow-up, discharge form preparation, preparation of other documents and forms (e.g. FHOG) file lodgement, regular mortgage broker updates and regular borrower updates. They use the most up-to-date CRM in the market, such as Connective, Mercury, Podium, Salestrekker, Symmetry, Flex, AdviserLogic and COIN.

We bank on our virtual assistants’ vast experience and high-level skillsets to ensure that when you give them something to work on, they do not just accomplish them; they also create opportunities to ensure that every bit of time they spend working for you is worth it for you.

Financial Planning Support

Our top-of-the-class virtual assistants also support financial planners and advisors from appointment setting, collating handouts, preparing templates for presentations done in PowerPoint, drafting SOAs and/or data entry into different CRMs and software, such as XPlan (e.g. Risk Researcher, WealthSolver and CALM) Midwinter and AdviserLogic.

Accounting & Bookkeeping Support

Our Virtual Assistants are always the best in their areas of expertise. Experienced in your preferred Accounting software (i.e., Xero, Saasu, MYOB, etc.), our highly skilled Virtual Accountants assist in daily, weekly, or monthly invoicing and payroll, Accounts Receivable and Payable, Bank Reconciliation and Balance Sheets, etc. ensuring you have an accurate reporting system in place.

Virtual Office Angels Pty Ltd. holds a proven track record of providing only the best and the brightest virtual assistance services in the industry. Whether it be for accounting services, financial planning, or mortgage broking, Virtual Office Angels Pty Ltd ensures that it is not just the business that they will take care of, they will also take care of your welfare as an individual.

The time you usually spend doing the brunt and minuscule work can be freed up and spent for your family, leisure, and other hobbies and activities important to you. Just imagine finally getting on that vacation you have always dreamt of going to, but could not, because of so much work that needs to be finished. With Virtual Office Angels Pty Ltd., rest assured that your business is well taken care of.

Our dedicated and highly efficient virtual assistance team could help you make sure that you are getting the most of every bit of time we do work for you. When there is nothing to be done, we find ways to be productive. When there are so many things that need to be accomplished, we make sure that we do not compromise quality over speed or quantity.

We value every work we do because we understand how important the work is for you and your business. At the end of the day, our main goal is to ensure that you and your company will reach new heights, achieve milestones while realizing potentials.

Let us start discussing your business’ needs while also determining the unrealized goals and potentials of your business. Together, we can make things possible even when the going gets tough.

VIRTUAL ASSISTANTS? WHAT’S IN IT FOR YOU?

Knowing the available resources is one thing; understanding how you can make the most out of them is another. Virtual assistants might be your answer.

It is pivotal to maximise the potentials of having highly skilled personnel when it comes to delivering quality service and accuracy in execution. It includes choosing the right people to work with you.

People you can trust. The People who can deliver. And People who have a high-People you can trust. People who can deliver. And people who have a high level of understanding of tasks and why they need those done efficiently and accurately. But where would you find such people? When you find one, what is next for you? To fully utilise the human resource available at your disposal, what else can you do?

Wouldn’t it be a great thing to have a group of highly skilled people understanding your business needs, struggles and challenges? Whether it be getting personnel to work on the nitty-gritty tasks of loan processing; or someone who could take on the challenge and meticulously execute accounting and bookkeeping tasks.

Since 2010, Virtual Office Angels Pty. Ltd. has been at the forefront of providing answers to the questions above. The very reason why they are one of the best in the industry, if not the best, is their capacity not only to deliver favourable outcomes but also to accomplish what is currently needed whilst foreseeing opportunities and, ultimately, creating a connection that leaves a lasting impression.

We Do it Because We Can

Regardless of your needs, Virtual Office Angels can find you the right fit of virtual assistants to manage, handle and execute tasks on your behalf. No frills, no overpromises, just plain excellence at work.

Virtual Office Angels have been making marks in the lives of Australian financial advisors, mortgage brokers and business owners by helping them realise the potentials of their businesses and aiding them to create a work environment that fosters trust, respect and loyalty.

Mortgage and Loans Processing Support

Our mortgage and loan processing virtual assistants and support have proven to be efficient in getting the job done – the right process and procedures and within the margins.

Our virtual assistants manage the entire process from application, general critical data collection and data entry to settlement, including data entry to CRM, loan structure preparation, client/borrower communication and update, serviceability calculator preparation, valuation ordering and follow-up, discharge form preparation, preparation of other documents and forms (e.g. FHOG), file lodgement, regular mortgage broker updates and regular borrower updates. They use the most up-to-date CRM in the market, such as Connective, Mercury, Podium, Salestrekker, Symmetry, Flex, AdviserLogic and COIN.

We bank on our virtual assistants’ vast experience and high-level skillsets to ensure that when you give them something to work on, they don’t just simply accomplish it. They also create opportunities to ensure that every bit of time they spend working for you is worth it for you.

Financial Planning Support

Our top-of-the-class Virtual Assistants also assist and support Financial Our top-of-the-class virtual assistants also support financial planners and advisors from appointment setting, collating handouts, preparing templates for presentations done in PowerPoint, drafting SOAs and/or data entry into different CRMs and software, such as XPlan (e.g. Risk Researcher, WealthSolver and CALM) Midwinter and AdviserLogic.

Accounting & Bookkeeping Support

Our Virtual Assistants are always the best in their areas of expertise. Our virtual assistants are always the best in their areas of expertise. Experienced in your preferred accounting software (e.g. Xero, Saasu and MYOB), our highly skilled virtual accountants can assist you with daily, weekly or monthly invoicing and payroll, accounts receivable and payable, bank reconciliation, balance sheets, etc., ensuring that you have an accurate reporting system in place.

Hear it From the Professionals

Our current clients believe that with the help of Virtual Office Angels’ highly reliable virtual assistants, they were able to focus more on the core operations of their businesses and realise opportunities to expand the business further. Using the time freed up doing the initial steps of processing empowers them to engage more with current and potential clients, ensuring growth for more future business expansion.

What strengthens the bond and connection between our virtual assistants, our team and our clients is the initiative to drive the business towards not just meeting the business goals but also expanding the business at a sustainable pace.

GroGrowth is vital to any business. Here at Virtual Office Angels, we ensure that every person involved in a business process gets the opportunity to learn new things whilst enhancing the current skills, systems and business outlook.

Knowing What Matters To You

Time has always been one of the most significant factors in every successful business – alongside quality output and employee welfare. Putting a premium on the kind of work and the result being generated efficiently, at a lesser cost, is simply one of the most notable reasons why hiring a virtual assistant is not only a necessity but also a pivotal and undeniable factor in business success.

Let us start talking about how we can build a plan around your goals and objectives. Start reaping the benefits you can get by working with us. Give us a call at 1300 737 883 to reach out and experience them for yourself.

Virtual Assistants: To hire or not to hire?

Do you want to hire virtual assistants (VAs) but are not sure and do not know how to do it and where to start?

Mortgage Processing Sounds Like A Good Deal

If you’re like many small business owners and you have heard of outsourcing your work to VAs, you may like to try it but just don’t seem to know where to begin. You are not sure whether hiring VAs is a viable option because either you can’t afford them or you’re afraid that they will be unable to perform the task as well as you can or just do not know how to hire a VA and it’s too much work just to start.

The challenge for you then is if you don’t start delegating your work, how will your business grow to the next level? Can you do everything alone in a reasonable amount of time? Have you ever known somebody who can do it all by himself and wasn’t stressed out at the end of each day? How much is your time really worth? Do you have time to do it all?

Nowadays, a lot of very savvy entrepreneurs with multimillion-dollar businesses outsource their repetitive, boring and menial tasks to personal VAs from the Philippines. They appear to be a one-man show, but they have a team of VAs working for them so they can smartly do whatever they want to do.

However, if you are still not sure whether to hire a personal VA from the Philippines, let me explain further.

Competence of VAs

VAs are like any other group of employees. Some are lazy, whilst others are hardworking. Some are good at what they do, and some aren’t. Your job is to find the good ones. Fortunately, once you find a good one, you can keep him or her for as long as you wish. If you are worried that a personal VA from the Philippines couldn’t match the quality of work you put out, prepare to be pleasantly surprised. Most VAs from the Philippines are highly educated, equipped with university and college degrees and highly trained in areas depending on where you need them most. Most of them can handle the daily tedious tasks, such as email updates, calendar and appointment scheduling, transcribing, doing research, data entry, scheduling invoices, handling delivery, billing issues and much much more. Whilst you are trying to balance work and managing a business, they are there only to carry out whatever time-consuming work you put in front of them.

Cost of VAs

Compared with hiring local staff, you can afford a personal VA from the Philippines. Hiring someone locally costs a lot. Hiring someone from the Philippines doesn’t. As they work virtually as well, you save on office space, insurance, office equipment, and much much more. In addition, $1 in the Philippines goes much farther than it does here, so wages are also decreased. The monetary costs are more than compensated by the next benefit of hiring a VA.

Time

Quick, which would you rather spend your time doing: growing your business or filling out tedious paperwork? Not only is growing your business a lot more enjoyable, it’s also more profitable. Whilst you might be saving money right now by doing your own work, you are wasting tons of time that could be better spent elsewhere. In essence, you’re sacrificing future profits and a more enjoyable day for a few extra bucks now.

Hiring a VA from the Philippines or a team of VAs is not only affordable; it also costs more and more the more you put it off! Your company can’t grow unless you delegate menial tasks, and hiring a personal VA from the Philippines is a great way to start doing this. This leaves you with more time to do more of what you love and more of what is profitable!

Start your 2022 right for the better!

Let’s start 2022 right!

Yes, it’s 2022 already; it’s out with the old and in with the new. Which means change for the better. But often sticking to new and ambitious goals… well… easier said than done.

Here’s what you need to know:

Create a plan of action/goal. Focus on long-term endeavours. Make sure to have a concrete plan to achieve objectives. Clients who see a system in your business usually see results which are enough to motivate them to keep going with you. Any business, small or big, must ensure that they have a plan to be profitable. If the resources invested into the business outweigh the profits, then the company can’t exist.

Market research. Do your homework; know your business, or know your product/service well, your clients and their needs. Befriending them is the key to knowing more about your clients and your business. Gather good data, and constantly measure the results. This dedication improves business intelligence.

Know your customer. Make sure you know what you really want to know with your prospective client. Clear goals matter just as much in setting up a successful resolution as they are in managing a company. Sometimes, entrepreneurs focus on what they believe customers want without seeking feedback. Make sure you are connecting with your core demographics and gathering data.

When you have all the tools needed to achieve your 2022 resolution right… then, it’s time to…

Put your act together. Always remember that all successful businesses need 100% confidence. As they say, positive thinking produces positive result. However, if you see some downfalls and pitfalls, tweaking on some areas will do…

Just remember to always KEEP MOVING FORWARD. Never quit until you see results. Let’s start your 2022 right!