Month: November 2023

Financial planners face an increasingly complex and demanding business landscape. Their daily routines include a whirlwind of tasks – from processing intricate documents to managing client relationships and staying compliant with ever-evolving regulations.

The sheer volume of work can be overwhelming, so it’s only natural to wonder if your regular working hours are sufficient to handle everything. And with over 15,855 licensed financial advisers in Australia, how can your business survive and excel in such a fiercely competitive industry?

The answer lies in a practical and effective solution: hiring reliable Financial Planning Virtual Assistants. Read along as we explore how you can make this happen for your business.

Client Services Overload

The Problem: Client interfacing tasks like appointment scheduling, document management and email communication to superannuation providers, fund managers, administrators and clients can consume a significant portion of an advisor’s day, leaving them less time for more urgent client-focused activities.

The Solution: Virtual Assistants with extensive industry experience are especially adept at client services support. They can take charge of data entry, prefill forms, preparation of due diligence, calendar management, obtaining documents, banking arrangements and email correspondence for your business. Through this added assistance, advisors can reclaim their valuable time for core responsibilities, such as client consultations and financial planning.

Data Management Challenges

The Problem: Maintaining the integrity and accuracy of client data is the heart of any financial advisory business. The only problem is data entry and database management can be prone to errors. You may think it isn’t a big deal, but correcting clerical mistakes, no matter how small can be costly and can take a chunk of your working time.

The Solution: You can count on Financial Planning VAs to manage your client databases while ensuring precision and reducing the risk of data errors. This solution will help you focus on your client’s financial goals without worrying about the mountain of files you have to update.

Compliance Hassles

The Problem: Compliance with regulations is a critical responsibility, regardless of which industry you’re building your business around. As you may already know, the internal compliance metrics in Australia’s financial industry can be intricate and demanding. In addition to meeting educational and licensing prerequisites, it’s crucial to stay updated on the latest disciplinary frameworks instituted by regulatory bodies.

The Solution: If you’re having trouble keeping up with these procedures, Financial Planning VAs can assist you in navigating compliance complexities. They help ensure that your documents and processes align with industry regulations. On top of that, they can maintain well-organised records and facilitate compliance checks to avoid technical lapses that may affect your business operations.

Industry Research and Analysis

The Problem: It’s no secret that advisors rely on market research and data analysis to make well-informed investment decisions for their clients. However, consistently gathering and analysing this data often overlaps with other crucial business activities.

The Solution: Find Virtual Assistants with strong research and analytical skills. These professionals have enough industry knowledge to conduct market research, analyse data, and monitor changing trends. Advisors can make informed investment decisions quicker and more efficiently if these valuable insights and information are readily available to review or consult.

Client Retention and Management

The Problem: Effective management of client relationships requires meticulous record-keeping, follow-ups, and personalised service. Unfortunately, not all financial advisors have the time to deal with this, causing them to lose clients unintentionally.

The Solution: More often than not, Virtual Assistants with industry experience are proficient in using CRMs to manage client interactions, tasks, and follow-ups. With their expertise, they can help advisors maintain accurate client records to provide personalised service efficiently.

How Can Virtual Office Angels Help Your Financial Planning Business?

Virtual Office Angels Pty Ltd. takes pride in supporting financial planners in reaching new heights in their careers and businesses. With our skilled VAs, we make sure that you can seize opportunities and thrive in a competitive industry.

If you decide to work with us, we assure you that our Virtual Assistants are ready to contribute to your business from Day 1. Here are the skills you expect from them:

• Technical knowledge in Australia’s Financial & Investment industries
• Professional experience in drafting SoAs and following technical strategies
• Hands-on experience in utilising XPLAN and XPLAN tools, Midwinter, AdviserLogic, etc
• Capable of handling day-to-day administrative tasks
• Highly well-versed with compliance requirements

Final Thoughts

With the support of a top-notch virtual assistant, financial planners can reclaim their most valuable resource: time. Instead of getting overwhelmed with paperwork, your newfound time can be dedicated to finding new clients, expediting applications, and staying ahead in a rapidly evolving industry.

Trusting Virtual Office Angels Pty Ltd. is not just an investment; it’s a strategic decision that can lead to greater heights in a financial planner’s career.

If you’re ready to reap the benefits of having a highly skilled virtual assistant tailor-made for your business needs, contact Virtual Office Angels Pty Ltd. at 1300 737 883 or send an email to clientcare@virtualofficeangels.com.au.

In the dynamic and fast-paced landscape of Australian businesses, entrepreneurs and company owners are constantly seeking innovative strategies to stay ahead of the curve. In this pursuit of efficiency and excellence, Virtual Office Angels (VOA) emerges as a beacon of light, offering a unique solution that’s revolutionising the way businesses operate. Virtual Office Angels provides highly specialised virtual assistants (VAs) who are precisely matched to meet each client’s specific needs.  What this means is these VAs are ready to hit the ground running from Day 1, with no additional training needed due to their hands-on experience and expertise in their respective fields. Let’s delve into the intricacies of Virtual Office Angel’s approach and why it stands out in Australia’s business ecosystem.

The Rise of Specialised Virtual Assistants in Australia

Virtual assistants, or VAs, have become invaluable assets to businesses across Australia. They offer a wide range of services, including time-consuming administrative tasks, repetitive processing work, back-end technical (and non-technical) support, other creative marketing-related assistance, etc. The demand for VAs has soared in recent years as companies recognise the advantages of outsourcing tasks to these highly skilled virtual workers. The internet has offered unlimited opportunities for businesses to grow and expand their businesses online immensely.  Among the most sought-after VAs in Australia are Mortgage Support Virtual Assistants, Financial Planning Virtual Assistants, Real Estate and Property Management Virtual Assistants, and Accounting Support VAs. These highly specialised professionals play a crucial role in streamlining business operations, enhancing productivity, and ensuring compliance with industry-specific regulations while saving money and growing the business faster and sustainably over time.

The Virtual Office Angels Advantage: Specialisation from Day One

While many providers offer virtual assistant services, Virtual Office Angels distinguishes itself by its unwavering commitment to specialisation. When a client partners with Virtual Office Angels, they embark on a journey to search and identify that highly specialised VA or a team of VAs who precisely matches their specific needs. This meticulous matching process immensely reduces the time involved and eliminates the need for additional training required, as Virtual Office Angels provides only highly experienced and specialised VAs equipped with the expertise needed to provide support in their respective fields.

Imagine a scenario where you need a Mortgage Support VA to handle the intricate details of end-to-end loan processing, a  Financial Planning Support VA to assist in the entry of complex financial data and information ensuring compliance to Australian industry standards, or an Accounting Support VA with broad understanding of the Australian accounting industry to assist in data entry, bookkeeping, invoicing, AP/AR, payroll and provide day-to-day administrative and back-end support. How much time would you spent training them to be able to catch up and to support you in your day to day needs?  The answer is a LOT!    By engaging VAs from Virtual Office Angels, you don’t have to worry about spending countless hours training these professionals, as they come equipped with the knowledge and experience needed to excel in their roles – from Day 1.

The Onboarding Experience

Once the perfect match is established between the client and their specialised VA, Virtual Office Angels ensures a seamless onboarding process which ensures all tasks are done efficiently. From the moment the virtual assistant joins your team, they are ready to contribute effectively to your business operations. This immediate and well-designed integration minimises downtime and ensures that your projects are delegated seamlessly and tasks are done and continued without disruption.

The Cost-Efficiency Equation

One might assume that such specialised services come at a premium but Virtual Office Angels’ approach contributes to total cost-efficiency. Not only will save you around 60% of labour costs but by eliminating the need for infrastructure costs, electricity, expensive hardware and software expenses, and rigid training time, and with an accelerated onboarding process, clients save a considerable amount of money, resources and most importantly, their valuable time.. This allows them to focus on core business activities faster, allowing the business to grow faster and achieve a quicker return on investment

The Real-World Impact

Let’s explore real-world scenarios to understand the impact of Virtual Office Angel’s specialised virtual assistants:

1. Mortgage Support Virtual Assistant

In the highly regulated world of mortgage brokering, accuracy and efficiency are paramount. Equipped with hands-on experience in supporting Australian Mortgage Brokers,  a Mortgage Support Virtual Assistant from Virtual Office Angels is well-versed in loan application procedures, data entry of fact find in various CRMs (i.e. Mercury Nexus, Flex, MyCRM, Salestrekker, etc.) VA’s can assist in the research of various lenders, credit assessments, and serviceability calculations and ensure compliance requirements. With this specialised VA by your side, you can process mortgage applications faster, provide better customer service, and ensure strict adherence to industry regulations.

2. Financial Planning Virtual Assistant

By incorporating a Financial Planning Virtual Assistant into your team, you are not only augmenting your capacity to handle complex financial tasks but also ensuring that your clients receive top-tier services backed by a wealth of expertise and meticulous attention to detail. This strategic partnership allows you to elevate your practice, provide more comprehensive and insightful financial advice, and ultimately, foster stronger and more prosperous client relationships.

3. Accounting Support VA

Accuracy and attention to detail are non-negotiable in accounting.   Virtual Accounting Assistants from Virtual Office Angels are equipped with Australian hands-on experience to handle accounting-related matters.  These Virtual Assistants are equipped to handle bookkeeping, entering data in various Accountings CRMs (i.e. Xero, MYOB, Quickbooks, etc), managing AR/AP, invoices preparation, payroll, BAS, financial statements, and other tax-related preparation matters. With their expertise, your business can maintain accurate financial records and meet reporting deadlines effortlessly, minimising your stress level and saving you precious time to handle bigger things that will grow your business faster.

In the Australian business landscape, where specialisation and efficiency are key drivers of success, Virtual Office Angels emerges as a game-changer. Their commitment to providing highly-specialised virtual assistants who require no additional training sets them apart as a trailblazer in the virtual assistant industry.

As businesses across Australia seek to optimize their operations, VOA offers a compelling solution: immediate access to experts who are aligned with your specific needs, resulting in enhanced productivity, cost savings, and ultimately, business growth.

If you’re ready to experience the transformative power of specialised virtual assistants, it’s time to connect with Virtual Office Angels. Embrace the future of business efficiency and excellence, where expertise meets precision, with Virtual Office Angels by your side.

In the ever-evolving Australian business landscape, Virtual Office Angels is your steadfast partner, ensuring that your business stays ahead of the curve.

Discover how a virtual assistant can boost your business. Contact us today for tailored solutions and enhanced productivity!